About Us
211 Ontario North is a shared commitment of the Lakehead Social Planning Council and the United Way of Thunder Bay.
This website, www.211ontarionorth.ca is the public online version of the database used by information and referral specialists for the 211 telephone service.
This up-to-date, accessible, searchable database provides comprehensive access to information about social, community, health and government services in the City of Thunder Bay and District. As the 211 service expands into Northern Ontario, the website will contain searchable information on those communities.
This website complements our 211 telephone service, which was launched on February 11, 2008. By dialing 211, residents of the Thunder Bay District can obtain information on a wide range of community programs and services.
Key features of 211:
- Easy to remember, non-emergency phone number that provides quick access to information and referral to community, social, health and government services
- Always answered by a person
- Available 24 hours a day, seven days a week by phone or online
- Offers multilingual phone services
- Available to people who are deaf, deafened or hard of hearing via TTY
For more information call 211 (also available at 1-807-624-1729), toll-free 1-866-586-5638, or TTY 1-888-622-4651. Or email us at info@lspc.ca.


The Lakehead Social Planning Council gratefully acknowledges the financial support of the Ontario Trillium Foundation, an agency of the Ministry of Culture. The Foundation receives annually $100 million of government funding generated through Ontario's charity casino initiative.

Looking for Information outside Northern & Northwestern Ontario?
Visit www.211Ontario.ca